FHSU's SBDC to hold Customer Service Workshop
11/07/2002

Fort Hays State University's Small Business Development Center in conjunction with the Goodland Chamber of Commerce is offering a workshop on customer service from 6:30-9:30 p.m. on Tuesday, Dec. 11, in the Murray Center of Northwest Kansas Technical College.

Topics covered in the workshop include customer service mission, three ways to make the customer right, the 12 apostles of good service and how critical thinking can solve customer service problems.

Registration fee is $25 for chamber members and $30 for non-members. Deadline for registration is set for Friday, Dec. 6.
For more information on the workshop or to register contact the Goodland Chamber of Commerce at (785) 899-7130 or by e-mail at gdlchmbr@eaglecom.net.


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Office of University Relations   |  600 Park Street   |  Hays, KS  67601-4099
(785) 628-4206   |   Fax (785) 628-4152
Kent Steward, Director   |  ksteward@fhsu.edu  |  Kurt Beyers, Assistant Director   |  kbeyers@fhsu.edu