FHSU's SBDC to hold Customer Service Workshop

Fort Hays State University's Small Business Development Center in conjunction with the Goodland Chamber of Commerce is offering a workshop on customer service in the upcoming weeks.

The workshop, Customer Service for Employees, will be held from 6:30-9:30 p.m. Tuesday, Oct. 22, at the Murray Center on the Northwest Kansas Technical College campus in Goodland.

The workshop was designed to help employees appreciate the value of their customers and will cover topics including fundamentals of quality customer service, internal and external customers and the 10 deadly sins of bad service.

Registration fees are $25 for members and $30 for non-members. The deadline is Thursday, Oct. 17.

To register or for more information contact the Goodland Chamber of Commerce by phone at (785) 899-7130 or by e-mail at gdlcmbr@eaglenet.com.

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Office of University Relations   |  600 Park Street   |  Hays, KS  67601-4099
(785) 628-4206   |   Fax (785) 628-4152
Kent Steward, Director   |  ksteward@fhsu.edu  |  Kurt Beyers, Assistant Director   |  kbeyers@fhsu.edu